See your whole organization as one living map.
Every process, scored three ways — how well it runs, what happens if it fails, and how much it matters — rolled up from the smallest sub-process to the business as a whole. So you can see where the holes and the exposure are, fix the right thing first, and watch it improve.
A first draft built from what you already have · your organization at your-organization.processladder.com
The live demo is a fictional sample organization you can explore without signing up.
From a folder of documents to a scored map, without a consultant in the room.
- 1
Give it something to read
Upload the documents you already have — org charts, SOPs, policies, job descriptions — or answer a few plain questions about who does what.
- 2
The map builds itself
Process Ladder drafts your departments, functions, processes and sub-processes as a nested map, flags what it isn’t sure about, and lets you correct it in place.
- 3
Assess with anchored questions
For each process, pick the statement that is true. Five enablers set the maturity level — the weakest one names the next step. Risk and importance follow the same plain language.
- 4
Fix what matters first, and watch it move
Priority, gap flags and roll-ups are computed from the record, never scored by hand. Every assessment is kept, so progress is a line you can point to.
Three separate scores. Never blended into one number.
A well-run process that doesn’t matter and a chaotic one that everything depends on should never look the same. So each process carries three lenses, and priority is derived from all of them — with the reasoning shown.
How well is it built and run?
Five enablers — design, performers, owner, infrastructure, metrics — each with behaviourally anchored levels 0 to 4. The process is only as mature as its weakest enabler, and that enabler’s next statement is the next step.
What happens if it fails?
Likelihood and impact on concrete scales, looked up in a severity-weighted table — a severe impact is never “low risk”. Controls you record reduce inherent risk to residual; the product of two numbers is never shown as the risk.
How much does it matter?
Four plain statements, from Supporting to Critical, set the weight and the target level a process should reach. Anything required by law or contract is at least Core by rule.
The map is the database.
Drawing tools give you boxes. Here every node carries its scores, its owner, its risk and its history; scores roll up the tree; and the diagram is just one view of structured data — alongside heat maps, gap reports and progress charts.
- Roll-ups show distributions, the weakest child and the worst risk — never an average that hides the hole.
- Gap flags are computed from the record: no owner, undocumented, no metrics, single point of failure, review overdue.
- Every assessment is an append-only dated record. History is real, and a raise is a raise.
- One accountable owner per process, and the roster fills as you assign them.
Each organization on its own address.
Your workspace lives at your-organization.processladder.com, and everything about it stays there.
Your own address
Every organization has its own subdomain. Sign-in, sessions and data are scoped to it — a session on one address is worthless on another.
Isolated by the database
Tenant isolation is enforced in the application and again by row-level security in Postgres, so a query can’t cross into another organization even by mistake.
Sessions that end
Sign-in uses an HttpOnly cookie on your address only; signing out ends the session on the server, and a password reset ends every session.
Your documents stay yours
Uploads are stored encrypted in your workspace, can be deleted at any time, and are never used to train anything.
One price for the whole organization.
Plans grow with the number of processes you map, never with the number of people. Bring in every owner, performer and assessor at no extra cost. Try Business free for 14 days — no card needed.
Want to look around first? Explore the live demo — a fictional sample organization, no sign-up needed.
Team
For a department or a small organization getting its processes in order.
$199a month
or $1,990 a year
- Up to 50 active processes
- Up to 50 departments and functions together
- Up to 500 risk scenarios
- 10,000 AI credits to start, then 5,000 a month
- Audit readiness, auditor access and audit packs
Business
Your free trialFor an organization that wants every process owned, scored and signed off.
$499a month
or $4,990 a year
- Up to 250 active processes
- Up to 250 departments and functions together
- Up to 2,500 risk scenarios
- 25,000 AI credits to start, then 15,000 a month
- Audit readiness, auditor access and audit packs
- Owner sign-off on assessments
- Your own scoring rules — targets, risk table, review cycles
Organization
For a large organization or an agency mapping many departments at once.
$1,199a month
or $11,990 a year
- Up to 1,000 active processes
- Up to 1,000 departments and functions together
- Up to 10,000 risk scenarios
- 60,000 AI credits to start, then 40,000 a month
- Audit readiness, auditor access and audit packs
- Owner sign-off on assessments
- Your own scoring rules — targets, risk table, review cycles
Enterprise
For more than 1,000 processes, or when procurement needs a quote and an invoice.
Let’s talk
Annual agreements from $15,000
- More than 1,000 active processes
- Up to 11,000 risk scenarios
- AI credits sized to your organization
- Everything in Organization
Every plan includes
- Unlimited members, in every role
- AI onboarding from your documents and a short interview
- The scored map, three lenses, gap flags and Fix this first
- Every assessment kept, so progress has a history
- Your own address; documents stored encrypted
- Active processes
- Active processes are the processes and sub-processes on the map. Archived ones don’t count, and AI drafts count once they’re confirmed — though an AI build stops drafting when the map, its unconfirmed drafts included, has no room for more. Each plan also allows as many departments and functions together as processes. Every active one counts, AI drafts included; archived ones don’t. Each plan also allows 10 risk scenarios for each process, with the same room. Every scenario counts — AI drafts and ones waiting for sign-off included — except closed ones. Every plan has 10% room before we ask you to move up.
- AI credits
- Credits pay for the AI’s reading, interviewing and drafting. A real onboarding that read 3 documents and a short interview and drafted 17 processes used 318 credits. More are $10 per 1,000, prepaid — never charged automatically.
- Free trial
- 14 days of Business, including AI onboarding with 2,500 credits and a preview of audit readiness — the readiness view and a sample audit pack. No card needed. If you don’t choose a plan, your workspace becomes read-only and nothing is deleted without warning.
- Nonprofits and partners
- Nonprofits get 20% off annual plans. Consultants who set up Process Ladder for their clients can ask about partner pricing. hello@processladder.com
For consulting firms that improve their clients’ processes.
Run every client from one console in your firm’s own workspace. Each client gets a workspace that belongs to the client, your consultants have a seat in all of them, and the firm pays one bill at partner prices.
Partner
For a consulting firm running process work for several clients at once.
$399a month
or $3,990 a year
- 3 client workspaces included, each up to 50 processes and 500 risk scenarios
- A free home workspace for your firm — your console and sandbox
- Unlimited consultants, with a seat in every client workspace
- AI credits pooled across your clients
- Audit packs and auditor access in every client workspace
- 20% commission on clients who pay directly, for 12 months
Solo Partner
For an independent consultant working with one client at a time.
$199a month
or $1,990 a year
- 1 client workspace included, each up to 50 processes and 500 risk scenarios
- A free home workspace for your firm — your console and sandbox
- Unlimited consultants, with a seat in every client workspace
- AI credits pooled across your clients
- Audit packs and auditor access in every client workspace
- 20% commission on clients who pay directly, for 12 months
Extra client workspaces
Beyond the ones your plan includes, each client workspace billed to your firm is priced by its size. It follows your firm’s plan.
- Up to 50 processes · the included size
- $139 a month
- Up to 250 processes
- $349 a month
- Up to 1,000 processes
- $839 a month
- The client owns its workspace
- Every client workspace has its own address and belongs to the client. Your firm pays for it on one subscription with pooled AI credits — or the client pays Process Ladder directly, and your firm earns 20% of their invoices for 12 months.
- Hand it over when the engagement ends
- Give the workspace to the client’s contact: it leaves your subscription, keeps working for 30 days, and the client gets 20% off its first year.
Applying is part of signing up. Already have a workspace? Apply from Settings → Partner program. We review every application, and an approved firm’s 14-day free trial starts then.
Your organization, mapped and scored.
Create your account, name your workspace, and give Process Ladder a few documents or a few answers. Correct the draft, assess at your own pace, and fix the right thing first.